![\"Return\"](\"https:\/\/pophaw.com\/wp-content\/uploads\/2025\/01\/online-marketing-hIgeoQjS_iE-unsplash-ooc4iyaevx3n6tisixftupafg8ycfh6o7574532nni.jpg\")
<\/p>\n<\/p>\n
Our policy lasts 60 days. If 60 days have gone by since your purchase, unfortunately we can\u2019t offer you a refund or exchange.<\/p>\n
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with price tags attached.<\/p>\n
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.<\/p>\n
Additional non-returnable items:
\nGift cards
\nSome health and personal care items<\/p>\n
To complete your return, we require a receipt or proof of purchase.<\/p>\n
Please do not send your purchase back to the manufacturer.<\/p>\n
There are certain situations where only partial refunds are granted (if applicable)
\nBook with obvious signs of use
\nAny item not in its original condition, is damaged or missing parts for reasons not due to our error
\nAny item that is returned more than 60 days after delivery<\/p>\n
Refunds (if applicable)
\nOnce your return is received and inspected, we will send you an email to notify you that we have received your returned item. Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 4 days.<\/p>\n
Late or missing refunds (if applicable)
\nIf you haven\u2019t received a refund yet, first check your bank account again.
\nThen contact your credit card company, it may take some time before your refund is officially posted.
\nNext contact your bank. There is often some processing time before a refund is posted.
\nIf you\u2019ve done all of this and you still have not received your refund yet, please contact us at return@pophaw.com.<\/p>\n
Sale items (if applicable)
\nOnly regular priced items may be refunded, unfortunately sale items cannot be refunded.<\/p>\n
Exchanges (if applicable)
\nWe only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at return@pophaw.com and send your item to: 8301 Brooklyn Blvd, Ste 900, Brooklyn Park, MN 55445-2589, USA.<\/p>\n
Gifts
\nIf the item was marked as a gift when purchased and shipped directly to you, you\u2019ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.<\/p>\n
If the item wasn\u2019t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.<\/p>\n
Shipping
\nTo return your product, you should mail your product to: 8301 Brooklyn Blvd, Ste 900, Brooklyn Park, MN 55445-2589, USA.<\/p>\n
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.<\/p>\n
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.<\/p>\n
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don\u2019t guarantee that we will receive your returned item.<\/p>\n
Ortho Molecular<\/p>\n
We have a contract with Ortho Molecular to sell their products. We strictly adhere to their policies and cannot sell to companies or individuals who purchase and resell on other online marketing platforms. This includes Amazon, Walmart, Ebay, and includes any social marketing sites. Please respect our path to work with individuals, patients and customers who truly need assistance with Ortho Molecular products. We will kindly refund your money to your original form of payment.<\/p>","protected":false},"excerpt":{"rendered":"
Returns Returns accepted for 60 days Customer provides return shipping No restocking fee No final sale items Our policy lasts 60 days. If 60 days have gone by since your purchase, unfortunately we can\u2019t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same 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