Order Processing Time
Please allow 1-2 business days for us to process your order for shipping. We quite often do same day delivery, but, understand, we are a team of humans, working with human hands and human brains. We are not perfect, but, we make every effort to get your order out quickly. In rare occasions where we are play catch up and are waiting on our inventory to catch up, we will make every effort to reach out to you and keep you aware of your order.
Shipping Information
United States 🇺🇸
- Shipping Fee: $5.95 (Orders over $99 ship FREE)
- Delivery Time: 3-6 business days
- Carrier: USPS, UPS, or FedEx
International Shipping 🌍
- Shipping Fee: FREE
- Delivery Time: 8-11 business days
- Shipping From: UK, Germany, Japan, or China (based on inventory availability)
Business days are Monday to Friday, excluding all major holidays.
Additional Information
Tracking Information:
Every order is trackable. You will receive a tracking number once your order has been shipped. Products may be shipped from various global fulfillment centers.
Shipping Delays:
Please note that shipping times may vary due to factors beyond our control, such as weather conditions, natural disasters, or peak holiday periods. While we strive to ensure timely delivery, the exact arrival time cannot be guaranteed and is managed by the shipping carrier.
Shipping Confirmation:
You will receive a shipping confirmation email with a tracking number as soon as your order is dispatched. If you do not receive this email immediately, please be assured that your items will arrive within the estimated delivery window provided at checkout.
Order Modifications:
If you need to cancel or modify your order, please contact our customer support immediately.
Issues with Delivery:
If your order shows as delivered but you have not received it, please contact the shipping carrier directly to resolve the issue. For persistent problems, contact our customer service at info@pophaw.com.
Customer Support:
Our team is available 24/7 to assist you with any questions or concerns regarding your order. We are committed to ensuring a smooth shopping experience.
TRACK YOUR ORDER
You can track your order status here: https://pophaw.com/parcel-panel/.
